Eligibility for Returns:
- Items must be unused and in original packaging
- Return request must be made within 5 days of delivery
Non-returnable Items:
- Opened, used, or tampered pooja items
- Custom-made or perishable products
How to Request a Return:
Email us at thepoojasamagri@gmail.com with your order number, reason for return, and photos if applicable.
Refund Process:
- Once the return is approved and received, the refund will be processed to the original payment method within 7–10 business days.
- Shipping charges are non-refundable.
Damaged or Incorrect Products:
If you receive a damaged or wrong item, notify us within 48 hours of delivery. We will arrange for a replacement or refund as appropriate.
Contact
Phone: +91 7888202522
Email: thepoojasamagri@gmail.com
Address: 2nd Floor, Hariya Nagar, Murtijapur – 444107.